Clearframe support
Practise clearly. Get help simply.
Clearframe is an interview-practice tool for Mandarin-speaking professionals. It helps turn recorded or written answers into focused, educational communication feedback.
Recording does not start
Open iPhone Settings, find Clearframe, and enable Microphone access. You can always type or paste an answer instead.
Speech recognition is unavailable
Check Speech Recognition access in iPhone Settings and try again. Clearframe prefers on-device recognition when your iPhone supports it.
Clear a saved diagnostic
Open your performance map and choose “Clear this diagnostic and start again.” Deleting the app also removes its locally stored data.
Contact
Email admin@pinkrockadvisory.com. Include the iPhone model, iOS version and what happened, but do not send recordings or confidential interview material.